Factagora demonstrated lawyer-like logic, saving our lawyers time while enhancing trust in our AI services with its strong fact-checking capabilities.

- Lawyer, Junkyu Ahn

Overview

Shin & Kim LLC, one of Korea’s leading law firms, is transforming legal research by combining its vast legal expertise with Factagora’s FactBlock and Source of Truth (SoT) technologies. Together, we reimagined how legal professionals interact with knowledge—making it faster, more accurate, and fully verifiable.

The solution enables high-precision legal search, AI-generated memos grounded in trusted source materials, dynamic reference management, and built-in tools like translation and summarization—all within an interactive legal research assistant. In just three weeks, 299 professionals adopted the system, with 75% reporting major time savings and 97% eager to continue.

Factagora helps Shin & Kim move faster—with trust.

The Problem

Shin & Kim LLC, one of Korea’s leading law firms, faced significant challenges in leveraging its vast legal knowledge base. Despite maintaining an internal repository of over 350,000 legal documents, the firm struggled with inefficient search functionality and a lack of systematic management within its Knowledge Management System (KMS). As a result, finding relevant legal resources was time-consuming, and reusing valuable precedents and insights proved difficult.

In parallel, the firm began experimenting with generative AI tools such as ChatGPT to support legal workflows. However, frequent factual inaccuracies—such as citations of non-existent laws or incorrect precedents—led to increased verification workloads and growing skepticism about the reliability of AI-generated outputs.

The Solution

To address the challenges faced by Shin & Kim LLC, we implemented a solution centered on FactBlocks and a structured Source of Truth (SoT) approach—designed to enhance the precision, transparency, and usability of AI-assisted legal research.

1. High-Precision Search with FactBlocks

We restructured over 350,000 internal legal documents into modular FactBlocks—discrete, verifiable units of legal knowledge. This enabled high-accuracy search results tailored to each query, vastly outperforming the firm’s existing Knowledge Management System in both speed and relevance.

2. Drafting and Reasoning Built on Source of Truth (SoT)

FactBlocks are compiled into AI-generated legal drafts grounded in a structured Source of Truth, delivering concise summaries, comparative insights, and fully traceable outputs. Each response includes direct links to the specific clause or phrase used, ensuring transparency and factual accuracy.

3. Interactive and Scalable Knowledge Framework

Users can dynamically manage FactBlocks within a SoT—adding, removing, or reorganizing them to suit specific legal contexts. Edits are instantly reflected in outputs. Embedded tools such as translation, summarization, and categorization further streamline research, helping professionals reuse insights across cases.

The Result

Trusted by 700+ Legal Professionals: Proven Gains in Efficiency, Accuracy, and Adoption

After adopting Factagora’s legal research solution, Shin & Kim LLC and its legal professionals experienced measurable improvements in both research productivity and trust in AI-generated outputs.

1. Measurable Productivity Gains

Over a three-week period, 299 legal professionals at the firm used Factagora’s assistant for their day-to-day legal research.

• 75% of survey respondents reported a reduction in research time by 20% or more

• 97% expressed a willingness to continue using the tool in their workflow

• Among users who created or edited FactBlocks through LiveArticle, 69.2% found the feature useful for organizing and refining legal insights

2. Clearer and More Accurate Answers (vs. GPT-4o)

In a head-to-head evaluation of legal verification tasks:

• 52% of Factagora’s responses were rated superior to GPT-4o

• 40% were considered equivalent

• Only 8% favored GPT-4o

Legal professionals found our responses to be more structured, contextually appropriate, and better aligned with legal reasoning.

3. Higher Relevance of Supporting Evidence (vs. RAG)

Factagora also outperformed traditional Retrieval-Augmented Generation (RAG) systems in surfacing truly relevant evidence.

• For expert-verified queries with no applicable legal source, Factagora correctly identified the absence of evidence in 96% of cases

• By contrast, baseline RAG systems frequently returned topically similar but legally irrelevant documents, risking misinformation

These results show Factagora’s impact in helping legal teams work faster, trust more, and deliver higher-quality research with confidence.

About Shin & Kim LLC

Shin & Kim LLC is one of South Korea’s top five law firms by revenue, widely recognized for its scale, legal expertise, and client-centric approach. In 2023, the firm reported revenue of approximately 319.5 billion KRW (around 220 million USD) and employs over 1,000 professionals, including more than 700 legal experts.

Known for its excellence in handling complex legal matters, Shin & Kim has earned numerous industry accolades. In 2024, the firm received the Top Award in the Service Category from the Best Law Firms & Lawyers in Korea and was recognized by The Legal 500 as a Leading Firm in Client Satisfaction.

With a proven track record and a reputation for trust and quality, Shin & Kim continues to deliver strategic and reliable legal solutions to major clients both in Korea and internationally.